PRIVACY POLICY

About this policy

La Plata Steakhouse is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website (laplatarestaurant.com).
  • you make a booking on our website.
  • you make enquiries on our website.
  • someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

La Plata Steakhouse is a restaurant/venue based in East Sheen, address: 109 Sheen Lane, London SW14 8AE.

How do we collect information from you?

We collect information from you:

  • when you make a booking.
  • when you visit a restaurant (preferences, allergies etc.).
  • make an enquiry.
  • when you sign up to marketing emails.

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.

When you make a booking, La Plata Steakhouse collects information such as:

  • name
  • e-mail address (used for booking confirmation and post-dining feedback emails)
  • telephone number
  • dietary requests
  • marketing preferences (whether you opt-in or opt-out)
  • current and past restaurant reservation details

You may submit your CV if you’re interested in working for us to jobs@laplatarestaurant.com. This information may include:

  • personal details
  • employment details
  • education
  • salary history
  • other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at jobs@laplatarestaurant.com.

Use of ‘cookies’

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

Our Site does not use cookies, but we allow Third Party cookies. We use OpenTable booking system and their services may use cookies to help you sign into their services from our website. We use Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Send you service emails (booking confirmation and post-dining feedback).
  • Improve our products and services.
  • Send marketing communications if you have opted in to receive them.
  • We may use the information to customise the website according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. OpenTable for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

For reservations taken through OpenTable software, your data is stored at their end and we do not have control of it. We can delete your data from our records, but we can not guarantee that it will be deleted from OpenTable databases, for this you need to contact OpenTable.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@laplatarestaurant.com.

You have a right to request a copy of the personal information that La Plata Steakhouse holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@laplatarestaurant.com.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

Changes to this statement

La Plata Steakhouse will occasionally update this Privacy Policy to reflect company and customer feedback. La Plata Steakhouse encourages you to periodically review this statement to be informed of how La Plata Steakhouse is protecting your information. This policy was last updated in October, 2019.

Contact Information

La Plata Steakhouse welcomes your comments regarding this Privacy Policy. If you believe that La Plata Steakhouse has not adhered to this Privacy Policy, please contact La Plata Steakhouse at info@laplatarestaurant.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.